How can I return my product?

MountCart

Last Update 3 jaar geleden

You can return your order by clicking the Return tab on the My Orders page.

We accept returns within 7 days of the order. Please ensure while returning the product the packaging is intact the way it was delivered.

To complete your return, we require a receipt or proof of purchase:

1. Item was defective.

2. Item was damaged during the Shipping

3. Products were/were missing

4. The wrong item was sent by the Seller.

Following products shall not be eligible for return or replacement:

1. Damages due to misuse of product;

2. Incidental damage due to malfunctioning of product;

3. Products with tampered or missing serial/UPC numbers;

4. Any damage/defect which is not covered under the manufacturer’s warranty

5. Any product that is returned without all original packaging and accessories, including the box,

manufacturer’s packaging if any, and all other items originally included with the product/s delivered;

6. Jewelry which is ‘made to order on customer’s request

Note: There are certain areas where we cannot provide a pick-up service. However, you can self-ship your

product through any courier service, preferably Speed Post.

Example: Andhra Pradesh

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